Help & support

We’re preparing the launch on the App Store and Google Play. We’ll announce the date on our blog and social media — follow us to be the first to know.

On iOS and Android smartphones. Links to the app will appear on this website as soon as it’s in the stores.

RoadMe will be free to download. If paid features ever appear in the app, we’ll tell you about them and their terms in advance.

You can browse cities, places and collections without an account. To save routes, plan trips and follow a route step by step, you’ll need to sign in with your email or a Yandex account.

A route is a chain of places with photos and descriptions. You can see the distance between stops and the total walking time. Follow a route step by step: the app shows where to go next and asks you to rate the route at the end.

Yes. Before you set off, you can reorder the stops, remove the ones you don’t need and add new places from the map.

Create a trip: choose a city and dates, then spread your routes across the days. You can change the plan at any time.

We start with popular travel destinations and keep adding new cities. Use the search in the app to find yours.

The website and blog are already available in English, Russian, French, German and Spanish. We’ll announce the app’s languages at launch.

Yes, the map, place search and routes need an internet connection. Your walk progress is saved on your phone, so a short loss of signal won’t throw you off the route.

We use your data only to run the service. What we collect and how we store it is described in our Privacy Policy.

Read our blog and follow RoadMe on Instagram, Telegram, TikTok and Threads — that’s where we share news about the launch and updates first.